P WITLEA writes that because something is free, people will take it even if they don’t need it (Letters, May 2).

Food banks are used by people who really need them – it’s not something to be proud of and checks are usually made. As I understand it, you can’t just walk in off the street and ask for food.

While you are there I was told you are offered debt counselling to help you make savings.

Food bands offer a vital service in the community. What is the true number of people really needing them? Possibly a lot higher than figures show because some would be ashamed admitting they needed them and so won’t use them.

How many lives have this vital service saved?

Wojciech Simpson, Chestnut Grove, New Earswick, York.