WHO would have thought that Tesco could be left on the shelf and in trouble with the city?

My wife and I have been disillusioned for at least five years with them in York. That’s when we started using Aldi.

We always thought the Tesco supermarket on Tadcaster Road had special qualities – until they started messing about with it. It worked.

You went in through an inviting cathedral-like entrance, and the first thing you were aware of was the café, and people relaxing like a mini Betty’s.

The ambience was conducive to spending, and doing the shopping seemed less drudgery – with an added treat of a coffee at the end.

Good shopping psychology.

A suit at head office, I assume, dreamed up changes and so out went the architect-designed entrance and café, and in came the yellow brick road to the mezzanine and the all-new boring entrance.

Tesco’s management, suffering from hubris and bonuses, seem to have forgotten another thing in their calculations; ordinary people in this country have had their income stagnated, or cut to the bone since the financial crunch seven years ago, as inflation has increased 26 per cent.

Who said: “Every little helps….?”

Keith Massey Bishopthorpe, York