MR HARRISON makes some good points about the benefits of our new mobile tickets in his letter of September 15.

I would like to assure him and other readers that the new mobile ticket range is available across all First York buses.

Customers simply download the app, register, select the ticket they want and navigate the secure payment system. Once the payment section is complete, bus tickets live in a virtual wallet ready for the customer to show the driver. Repeat users need only select the required tickets and confirm their debit/credit card’s security code.

Mtickets make it easier for customers to buy tickets and helps speed up the time to board buses as well as removing the worry of needing change.

The promotion Mr Harrison refers to is 25 per cent off a weekly ticket – only £9 instead of the normal price £12. This offer is available on all First York buses until September 29. In addition customers can save £2 on month tickets and can now buy student products tickets via the mTicket App.

Will Pearson, Business Manager, First in York.