Bus is a let-down

Bus is a let-down

Bus is a let-down

First published in Letters

I DON’T know why the monks got cross, but I’ll tell you why I did.

My wife and I tried to use a ‘’sustainable’’ means of transport to shop at the John Lewis store.

Getting there was fine, on a No 9 bus from Rougier Street. Having bought some household goods and then some groceries from M&S we (67-year-olds) needed to use a shopping trolley to travel a couple of hundred yards to get our very heavy shopping to the bus stop.

Having got there we found a No 9 bus waiting. We also found a ‘’First’’ bus employee glaring at us, who said in a very aggressive tone: “I hope you’re not planning to leave that trolley here.” I said I was, to which he replied that it would be akin to theft and littering.

He was immune to my criticism that there seemed to be little thought given to the needs of shoppers by bus. He said that the out of town shopping centre was nothing to do with the bus company which “was here long before the shops”.

At this point I decided to abandon the discussion. The final confirmation of a lack of joined up thinking came when we were told our senior bus passes were not valid on the return journey without payment of 80p each.

It’s not a lot but it left me totally mystified and next time we will be travelling by the much less ‘’sustainable’’ method of using our own car.

Barry Joyce, Jacobs Court, Trinity Lane, York.

Comments (13)

Please log in to enable comment sorting

12:06pm Tue 26 Aug 14

anth!! says...

So you nick a shopping trolley then & intend to just leave it at the roadside ( in this case a bus stop ) you get the hump when the bus driver gives you a bit of earache, good on the bus driver I say.
So you nick a shopping trolley then & intend to just leave it at the roadside ( in this case a bus stop ) you get the hump when the bus driver gives you a bit of earache, good on the bus driver I say. anth!!
  • Score: 27

12:22pm Tue 26 Aug 14

bolero says...

Surely the kind bus driver could have helped you to get the trolley on to the bus. You could then have left it at M & S in York. Thoughtless. The young people of today. Really!
Surely the kind bus driver could have helped you to get the trolley on to the bus. You could then have left it at M & S in York. Thoughtless. The young people of today. Really! bolero
  • Score: 8

12:30pm Tue 26 Aug 14

Stevie D says...

What you should be able to do is to get a 'free' ticket when you are travelling out to Monks Cross, and then show that with your bus pass to get a free ride back into town. The same policy is in place at the Designer Outlet. It means that people with concessionary passes going shopping get to use the bus for free, just as they would any other bus, but if they are using it for Park and Ride they have to pay the nominal 80p charge towards the facilities. Unfortunately this has not been well publicised and it seems that a lot of people (including some of First's drivers) are not aware of it.

Perhaps if you need wheels to carry your shopping from the shop to the bus stop, you should buy a wheeled trolley of your own, and then you won't have to worry about whether you can get your supermarket trolley to the bus stop or car park (eg shopping in town).
What you should be able to do is to get a 'free' ticket when you are travelling out to Monks Cross, and then show that with your bus pass to get a free ride back into town. The same policy is in place at the Designer Outlet. It means that people with concessionary passes [italic]going shopping[/italic] get to use the bus for free, just as they would any other bus, but if they are [italic]using it for Park and Ride[/italic] they have to pay the nominal 80p charge towards the facilities. Unfortunately this has not been well publicised and it seems that a lot of people (including some of First's drivers) are not aware of it. Perhaps if you need wheels to carry your shopping from the shop to the bus stop, you should buy a wheeled trolley of your own, and then you won't have to worry about whether you can get your supermarket trolley to the bus stop [italic]or car park[/italic] (eg shopping in town). Stevie D
  • Score: 23

12:52pm Tue 26 Aug 14

wildthing666 says...

They have no thought for shoppers, they expect everyone to have a car or be Mr universe. they should put in a trolley park for the return of trolleys next to the bus stop, such an oversight by the planners and must be rectified ASAP.
They have no thought for shoppers, they expect everyone to have a car or be Mr universe. they should put in a trolley park for the return of trolleys next to the bus stop, such an oversight by the planners and must be rectified ASAP. wildthing666
  • Score: 0

1:29pm Tue 26 Aug 14

anistasia says...

Never knew about the 80p charge even
If you have a pass. the confusion is if one
driver charges you and another one doesn't
this is where the problem is.
Never knew about the 80p charge even If you have a pass. the confusion is if one driver charges you and another one doesn't this is where the problem is. anistasia
  • Score: 10

2:16pm Tue 26 Aug 14

The Great Buda says...

Blaming first for your own lack of planning is one thing. Telling the world your mistake is something else.
Blaming first for your own lack of planning is one thing. Telling the world your mistake is something else. The Great Buda
  • Score: 7

3:47pm Tue 26 Aug 14

old_geezer says...

A scheme funded by the various shops to return trolleys left at P&R might not be a bad idea BUT given that there isn't such a scheme, Mr Joyce's cheek leaves me gasping.
A scheme funded by the various shops to return trolleys left at P&R might not be a bad idea BUT given that there isn't such a scheme, Mr Joyce's cheek leaves me gasping. old_geezer
  • Score: 7

5:00pm Tue 26 Aug 14

yorkiemum says...

Unbelievable!! If this was a chav and chavette who were to use a trolley then 'dump' it by the roadside, then I'm sure there would be letters castigating them for doing so, so why should it be different when OAPs do it? I'm fed up of ignorant and rude pensioners thinking that life owes them something only yesterday I was barged past in a cafe because an old biddy wanted to sit down when all she had to say was excuse me. All too often the younger generation get bad press when if you step back and watch what the elderly folks say and do you will find their behaviour a dam site worse.
Unbelievable!! If this was a chav and chavette who were to use a trolley then 'dump' it by the roadside, then I'm sure there would be letters castigating them for doing so, so why should it be different when OAPs do it? I'm fed up of ignorant and rude pensioners thinking that life owes them something only yesterday I was barged past in a cafe because an old biddy wanted to sit down when all she had to say was excuse me. All too often the younger generation get bad press when if you step back and watch what the elderly folks say and do you will find their behaviour a dam site worse. yorkiemum
  • Score: 19

5:07pm Tue 26 Aug 14

Stevie D says...

anistasia wrote:
Never knew about the 80p charge even
If you have a pass. the confusion is if one
driver charges you and another one doesn't
this is where the problem is.
The 80p charge is for using the Park & Ride service, and you only pay when travelling from the P&R site into town, not coming back out (and not if you get on at a stop along the route). That is the same on all the Park & Ride routes, and it's because part of the fare that other people pay goes towards the maintenance of the car parks, toilets and staffing – while the council gets some money to cover the cost of free passes for bus travel (although not enough), it doesn't cover these added extras, which is why people with passes still have to pay a charge for those, but get the bus travel free.

For most of them, it isn't a problem. Pretty much no-one wants to go to Rawcliffe Bar or the others, and while there is a fair number of people going to Askham Bar, they are almost all college students so not generally eligible for a pass. If you're getting on a bus at Rawcliffe Bar, you've almost certainly just parked your car, so you have to pay the charge. But at Designer Outlet and Monks Cross, it's different, because there are a lot of people who get the bus from town out there, and then back in – so they need some way to tell which people with passes have been shopping (and so can travel free) and which have just parked their car (and so have to pay).

As usual, communication isn't as good as it should be...
[quote][p][bold]anistasia[/bold] wrote: Never knew about the 80p charge even If you have a pass. the confusion is if one driver charges you and another one doesn't this is where the problem is.[/p][/quote]The 80p charge is for using the Park & Ride service, and you only pay when travelling from the P&R site into town, not coming back out (and not if you get on at a stop along the route). That is the same on all the Park & Ride routes, and it's because part of the fare that other people pay goes towards the maintenance of the car parks, toilets and staffing – while the council gets some money to cover the cost of free passes for [italic]bus travel[/italic] (although not enough), it doesn't cover these added extras, which is why people with passes still have to pay a charge for those, but get the bus travel free. For most of them, it isn't a problem. Pretty much no-one wants to go [bold]to[/bold] Rawcliffe Bar or the others, and while there is a fair number of people going [bold]to[/bold] Askham Bar, they are almost all college students so not generally eligible for a pass. If you're getting on a bus at Rawcliffe Bar, you've almost certainly just parked your car, so you have to pay the charge. But at Designer Outlet and Monks Cross, it's different, because there are a lot of people who get the bus from town out there, and then back in – so they need some way to tell which people with passes have been shopping (and so can travel free) and which have just parked their car (and so have to pay). As usual, communication isn't as good as it should be... Stevie D
  • Score: 10

6:37pm Tue 26 Aug 14

strangebuttrue? says...

See if you had just stuck with the car you would not have had the bad experience you had and would not have had to read all this additional abuse on here.
See if you had just stuck with the car you would not have had the bad experience you had and would not have had to read all this additional abuse on here. strangebuttrue?
  • Score: -17

7:24pm Tue 26 Aug 14

notpedallingpaul says...

The moral of this story is, don't believe what the 'save the planet greenies' say about using sustainable transport, use your car every time, at least your not tied to a timetable, your traveling in comfort, your not mixing with oiks who are splurging their germs all over the place, all in all a thoroughly civilised and better traveling experience to boot.
The moral of this story is, don't believe what the 'save the planet greenies' say about using sustainable transport, use your car every time, at least your not tied to a timetable, your traveling in comfort, your not mixing with oiks who are splurging their germs all over the place, all in all a thoroughly civilised and better traveling experience to boot. notpedallingpaul
  • Score: -12

8:16am Wed 27 Aug 14

krites says...

A hard way of learning the lesson that out-of-town shopping centres, just like out-of-town hospitals, are designed only with car-owners in mind. Public transport users are seen very much as the second-class citizens, despite the activities of the environmentalist campaigners.
A hard way of learning the lesson that out-of-town shopping centres, just like out-of-town hospitals, are designed only with car-owners in mind. Public transport users are seen very much as the second-class citizens, despite the activities of the environmentalist campaigners. krites
  • Score: -1

12:19am Thu 28 Aug 14

sweet little grandma says...

yorkiemum wrote:
Unbelievable!! If this was a chav and chavette who were to use a trolley then 'dump' it by the roadside, then I'm sure there would be letters castigating them for doing so, so why should it be different when OAPs do it? I'm fed up of ignorant and rude pensioners thinking that life owes them something only yesterday I was barged past in a cafe because an old biddy wanted to sit down when all she had to say was excuse me. All too often the younger generation get bad press when if you step back and watch what the elderly folks say and do you will find their behaviour a dam site worse.
I am a pensioner but totally agree with your comments. The way some of them behave makes me ashamed to belong to that generation. It beggars belief as to why you would shop for heavy goods and transport them on a bus. How did they plan to get their shopping home when they got off the bus? With regard to the 80p charge I would be more than happy to pay that for any bus journey. The passes are abused by some people who use them every day because they can!!
[quote][p][bold]yorkiemum[/bold] wrote: Unbelievable!! If this was a chav and chavette who were to use a trolley then 'dump' it by the roadside, then I'm sure there would be letters castigating them for doing so, so why should it be different when OAPs do it? I'm fed up of ignorant and rude pensioners thinking that life owes them something only yesterday I was barged past in a cafe because an old biddy wanted to sit down when all she had to say was excuse me. All too often the younger generation get bad press when if you step back and watch what the elderly folks say and do you will find their behaviour a dam site worse.[/p][/quote]I am a pensioner but totally agree with your comments. The way some of them behave makes me ashamed to belong to that generation. It beggars belief as to why you would shop for heavy goods and transport them on a bus. How did they plan to get their shopping home when they got off the bus? With regard to the 80p charge I would be more than happy to pay that for any bus journey. The passes are abused by some people who use them every day because they can!! sweet little grandma
  • Score: 10

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree