JSA nightmare

JSA nightmare

JSA nightmare

First published in Letters by

REGARDING Cllr Anna Semlyen’s letter of June 19, have people actually found jobs or have they just given up trying to claim Job Seeker’s Allowance (JSA) since tougher rules were brought in last year?

After working all my life, I was made redundant at age 61 and found the whole process a nightmare.

You can only register for JSA online and need to register on Universal Jobsite on line so Department of Work an Pensions (DWP) can see you are actively seeking work on a daily basis.

The majority of companies will only accept online job applications. Not everyone is familiar with, or has access to, a computer. Failure to comply can result in unfair benefit sanctions (The Press, May 24).

I have now found a job and agree those who have no intention of working, or have not paid into the system, should not benefit. But companies should be open to applications other than on line.

Name and address supplied.

Comments (15)

Please log in to enable comment sorting

1:18pm Thu 26 Jun 14

Andy Carver says...

DWP are a nightmare to deal with. I've had to sign on, on 3 times in my life. Not once have I got a job through their website or adverts. My ex partner is disabled and is on long term benefits and the absolute cluster f..... Of an organisation she is dealing is disgraceful. I have not once had a smooth experience dealing with them. They are mas
DWP are a nightmare to deal with. I've had to sign on, on 3 times in my life. Not once have I got a job through their website or adverts. My ex partner is disabled and is on long term benefits and the absolute cluster f..... Of an organisation she is dealing is disgraceful. I have not once had a smooth experience dealing with them. They are mas Andy Carver
  • Score: 22

1:27pm Thu 26 Jun 14

Andy Carver says...

DWP are a nightmare to deal with. I've had to sign on, on 3 times in my life. Not once have I got a job through their website or adverts. My ex partner is disabled and is on long term benefits and the absolute cluster f..... Of an organisation she is dealing is disgraceful. Not once have I had a smooth experience dealing with them. They are either massively under staffed or incompetent. More than likely both, unfortunately.
The idea of applying for at least 6 jobs in the two week between signing sounds like a great idea. In practice however it's far from that. The jobs on offer are asking for grades or skills many do not have or you are required to own your own vehicle etc. The few jobs on offer which don't require much skill, experience or transport are largely catalogue delivery and cleaning jobs which I'm more than sure are overwhelmed by applicants.
I don't have the answer the the huge unemployment / under employment problem but from what I saw in the job centre, the system holds many good, hard working people back.
The job centre may work for a few but I fails many many more people.
DWP are a nightmare to deal with. I've had to sign on, on 3 times in my life. Not once have I got a job through their website or adverts. My ex partner is disabled and is on long term benefits and the absolute cluster f..... Of an organisation she is dealing is disgraceful. Not once have I had a smooth experience dealing with them. They are either massively under staffed or incompetent. More than likely both, unfortunately. The idea of applying for at least 6 jobs in the two week between signing sounds like a great idea. In practice however it's far from that. The jobs on offer are asking for grades or skills many do not have or you are required to own your own vehicle etc. The few jobs on offer which don't require much skill, experience or transport are largely catalogue delivery and cleaning jobs which I'm more than sure are overwhelmed by applicants. I don't have the answer the the huge unemployment / under employment problem but from what I saw in the job centre, the system holds many good, hard working people back. The job centre may work for a few but I fails many many more people. Andy Carver
  • Score: 30

1:31pm Thu 26 Jun 14

The Great Buda says...

Well said Andy.
Well said Andy. The Great Buda
  • Score: 16

4:01pm Thu 26 Jun 14

wildthing666 says...

I'm on ESA and they leave me alone because they don't like dealing with me. I record everything, don't give them phone numbers. If I ever have to sign on they will not be allowed to access my job match site I will untick every box except that I agree to their terms & conditions.

There is nothing stopping a person applying for the same job over & over again, if it is on the website that should stop them always advertising the same non existent jobs.
I even got the number of hours I had to work down from 37+ to 16 on account of disability. to say JCP do not know their own rules is an understatement.
I'm on ESA and they leave me alone because they don't like dealing with me. I record everything, don't give them phone numbers. If I ever have to sign on they will not be allowed to access my job match site I will untick every box except that I agree to their terms & conditions. There is nothing stopping a person applying for the same job over & over again, if it is on the website that should stop them always advertising the same non existent jobs. I even got the number of hours I had to work down from 37+ to 16 on account of disability. to say JCP do not know their own rules is an understatement. wildthing666
  • Score: 10

8:17pm Thu 26 Jun 14

Silver says...

For JSA you do need to create an online profile for them to see you apply but you have a choice to allow them access or not to all your applications on their website. If you choose not to give them access but instead tell them of your job searches if you use their website from that point on, it will not send your CV instead it sends an empty file instead. So the website becomes redundant to the job seeker. FYI I made 60 applications for work every week and took great pleasure in making them type into their system my job applications.
You point this out to their staff and it's not changed. I would have been better off without JSA in it's current state without being given JSA just for less hassle in my life at the time whilst I looked for work.
For JSA you do need to create an online profile for them to see you apply but you have a choice to allow them access or not to all your applications on their website. If you choose not to give them access but instead tell them of your job searches if you use their website from that point on, it will not send your CV instead it sends an empty file instead. So the website becomes redundant to the job seeker. FYI I made 60 applications for work every week and took great pleasure in making them type into their system my job applications. You point this out to their staff and it's not changed. I would have been better off without JSA in it's current state without being given JSA just for less hassle in my life at the time whilst I looked for work. Silver
  • Score: 6

11:47pm Thu 26 Jun 14

xxwitchyxx says...

My brother in law has worked all his life and has never claimed benefits. Due to personal circumstances he had to move and as he had to give up his job. Because of this he had to sign on. He got no money as they said he had voluntarily given up work but he still had to go and sign on every week. He has found his self a job but while he was seeking work it was us that was supporting him with a roof over his head and food etc. If he didn't have family support he would have been penniless and on the street.
No wonder people go out and commit crime.
My brother in law has worked all his life and has never claimed benefits. Due to personal circumstances he had to move and as he had to give up his job. Because of this he had to sign on. He got no money as they said he had voluntarily given up work but he still had to go and sign on every week. He has found his self a job but while he was seeking work it was us that was supporting him with a roof over his head and food etc. If he didn't have family support he would have been penniless and on the street. No wonder people go out and commit crime. xxwitchyxx
  • Score: 16

8:11am Fri 27 Jun 14

PiHKAL says...

It's stupid because the people who don't want to apply for a job can just put whatever they want into their activity log to make it look like they've been doing something. On the other hand you're likely to be penalised if you have genuinely been applying for jobs and forget to enter them into your activity log, both online and in the booklet they give you.

Also the jobs available on the Universal Jobmatch site are worthless, I applied to over 80 on their across three weeks, despite having relevant experience, qualifications and an up to date cv/coverletter not one of the jobs got back to me from there. I had much more success applying directly through companies or non-goverment recommended websites.
It's stupid because the people who don't want to apply for a job can just put whatever they want into their activity log to make it look like they've been doing something. On the other hand you're likely to be penalised if you have genuinely been applying for jobs and forget to enter them into your activity log, both online and in the booklet they give you. Also the jobs available on the Universal Jobmatch site are worthless, I applied to over 80 on their across three weeks, despite having relevant experience, qualifications and an up to date cv/coverletter not one of the jobs got back to me from there. I had much more success applying directly through companies or non-goverment recommended websites. PiHKAL
  • Score: 14

10:17am Fri 27 Jun 14

Zetkin says...

The plain truth is, job centres do not exist to find people work, they exist to get people off benefits by any means necessary.
The plain truth is, job centres do not exist to find people work, they exist to get people off benefits by any means necessary. Zetkin
  • Score: 14

10:48am Fri 27 Jun 14

Grey Lady says...

I have just started receiving jsa, and I must be lucky because although I was very nervous attending my first interview with them, they were able to put me at ease, were incredibly helpful and so far all the staff I have had to deal with have been very nice.

The benefits office in Monkgate is being fitted out with stand alone computers, for job seekers who don't have access to the internet at home, there are staff on hand to help you out with learning to use the system, the office itself looks bright, comfortable and welcoming. The only blight that I noticed was the need for the burly security men, however, I suppose their presence more or less guarantees good behaviour from anyone likely to cause trouble.

I hope not to have to avail myself of their services for very long, but have found the whole experience much better than I expected it to be.
I have just started receiving jsa, and I must be lucky because although I was very nervous attending my first interview with them, they were able to put me at ease, were incredibly helpful and so far all the staff I have had to deal with have been very nice. The benefits office in Monkgate is being fitted out with stand alone computers, for job seekers who don't have access to the internet at home, there are staff on hand to help you out with learning to use the system, the office itself looks bright, comfortable and welcoming. The only blight that I noticed was the need for the burly security men, however, I suppose their presence more or less guarantees good behaviour from anyone likely to cause trouble. I hope not to have to avail myself of their services for very long, but have found the whole experience much better than I expected it to be. Grey Lady
  • Score: 0

12:20pm Fri 27 Jun 14

Zetkin says...

Grey Lady wrote:
I have just started receiving jsa, and I must be lucky because although I was very nervous attending my first interview with them, they were able to put me at ease, were incredibly helpful and so far all the staff I have had to deal with have been very nice. The benefits office in Monkgate is being fitted out with stand alone computers, for job seekers who don't have access to the internet at home, there are staff on hand to help you out with learning to use the system, the office itself looks bright, comfortable and welcoming. The only blight that I noticed was the need for the burly security men, however, I suppose their presence more or less guarantees good behaviour from anyone likely to cause trouble. I hope not to have to avail myself of their services for very long, but have found the whole experience much better than I expected it to be.
Wait til you get sanctioned (ie you are deprived of all money for several days or weeks) for failing to attend an interview because you received the "invitation" the day after it was due to take place.
[quote][p][bold]Grey Lady[/bold] wrote: I have just started receiving jsa, and I must be lucky because although I was very nervous attending my first interview with them, they were able to put me at ease, were incredibly helpful and so far all the staff I have had to deal with have been very nice. The benefits office in Monkgate is being fitted out with stand alone computers, for job seekers who don't have access to the internet at home, there are staff on hand to help you out with learning to use the system, the office itself looks bright, comfortable and welcoming. The only blight that I noticed was the need for the burly security men, however, I suppose their presence more or less guarantees good behaviour from anyone likely to cause trouble. I hope not to have to avail myself of their services for very long, but have found the whole experience much better than I expected it to be.[/p][/quote]Wait til you get sanctioned (ie you are deprived of all money for several days or weeks) for failing to attend an interview because you received the "invitation" the day after it was due to take place. Zetkin
  • Score: 4

1:35pm Fri 27 Jun 14

andyjon12 says...

The author states " those who have not paid in to the system should not benefit." OK so, let's forget then about the 3 million or so disabled and sick people who are unable to "pay" in to the social security system - through no fault of their own. Additionally, lets forget about the millions of children who depend on their parents receiving social security allowances. I can only conclude, the author of the above must be living in a "perfect" world - where inequality does not exist. If social security was limited in this way - crime rates would rocket overnight and within a few months the state would be in complete meltdown. And when all said and done, in relation to GDP - the UK is the 7th richest state in the world; if we take GDP per capita in to consideration - globally we are the 3rd richest. So we can afford to have a sustainable, adequate and fully accessible social security system for those in need - and we simply must maintain this for the good of all.
The author states " those who have not paid in to the system should not benefit." OK so, let's forget then about the 3 million or so disabled and sick people who are unable to "pay" in to the social security system - through no fault of their own. Additionally, lets forget about the millions of children who depend on their parents receiving social security allowances. I can only conclude, the author of the above must be living in a "perfect" world - where inequality does not exist. If social security was limited in this way - crime rates would rocket overnight and within a few months the state would be in complete meltdown. And when all said and done, in relation to GDP - the UK is the 7th richest state in the world; if we take GDP per capita in to consideration - globally we are the 3rd richest. So we can afford to have a sustainable, adequate and fully accessible social security system for those in need - and we simply must maintain this for the good of all. andyjon12
  • Score: 6

1:56pm Fri 27 Jun 14

tegularius says...

This is the true face of the benefits system in this country - not the tiny proportion of 'benefits scroungers' that so many seem obsessed by, but honest people trying to make the best of a difficult situation who find themselves faced with one bureaucratic obstacle after another.
This is the true face of the benefits system in this country - not the tiny proportion of 'benefits scroungers' that so many seem obsessed by, but honest people trying to make the best of a difficult situation who find themselves faced with one bureaucratic obstacle after another. tegularius
  • Score: 3

3:24pm Fri 27 Jun 14

eeoodares says...

Silver wrote:
For JSA you do need to create an online profile for them to see you apply but you have a choice to allow them access or not to all your applications on their website. If you choose not to give them access but instead tell them of your job searches if you use their website from that point on, it will not send your CV instead it sends an empty file instead. So the website becomes redundant to the job seeker. FYI I made 60 applications for work every week and took great pleasure in making them type into their system my job applications.
You point this out to their staff and it's not changed. I would have been better off without JSA in it's current state without being given JSA just for less hassle in my life at the time whilst I looked for work.
Why would you take pleasure in 'making them type into their system my job applications'? If people like you were not consuming these peoples time them perhaps they might be able to spend more time helping those in genuine need.
[quote][p][bold]Silver[/bold] wrote: For JSA you do need to create an online profile for them to see you apply but you have a choice to allow them access or not to all your applications on their website. If you choose not to give them access but instead tell them of your job searches if you use their website from that point on, it will not send your CV instead it sends an empty file instead. So the website becomes redundant to the job seeker. FYI I made 60 applications for work every week and took great pleasure in making them type into their system my job applications. You point this out to their staff and it's not changed. I would have been better off without JSA in it's current state without being given JSA just for less hassle in my life at the time whilst I looked for work.[/p][/quote]Why would you take pleasure in 'making them type into their system my job applications'? If people like you were not consuming these peoples time them perhaps they might be able to spend more time helping those in genuine need. eeoodares
  • Score: -2

6:20pm Fri 27 Jun 14

Silver says...

eeoodares wrote:
Silver wrote:
For JSA you do need to create an online profile for them to see you apply but you have a choice to allow them access or not to all your applications on their website. If you choose not to give them access but instead tell them of your job searches if you use their website from that point on, it will not send your CV instead it sends an empty file instead. So the website becomes redundant to the job seeker. FYI I made 60 applications for work every week and took great pleasure in making them type into their system my job applications.
You point this out to their staff and it's not changed. I would have been better off without JSA in it's current state without being given JSA just for less hassle in my life at the time whilst I looked for work.
Why would you take pleasure in 'making them type into their system my job applications'? If people like you were not consuming these peoples time them perhaps they might be able to spend more time helping those in genuine need.
I took pleasure due to the treatment I got from them, if people are nice to me I'm nice back, in all honesty when I pointed out the flaws in their system in a polite manner I got yelled at and they started an argument, now the fact is they can stop inputting after a record of 3 job applications if they were treating me nicely I'd ask if that was enough, When it was the staff who were unprofessional I kept my mouth shut and watched them type and type. And I was in genuine need. I would have starved without JSA but the treatment I received was unprofessional the majority of the time, that it does make me question whether it was worth being able to eat
[quote][p][bold]eeoodares[/bold] wrote: [quote][p][bold]Silver[/bold] wrote: For JSA you do need to create an online profile for them to see you apply but you have a choice to allow them access or not to all your applications on their website. If you choose not to give them access but instead tell them of your job searches if you use their website from that point on, it will not send your CV instead it sends an empty file instead. So the website becomes redundant to the job seeker. FYI I made 60 applications for work every week and took great pleasure in making them type into their system my job applications. You point this out to their staff and it's not changed. I would have been better off without JSA in it's current state without being given JSA just for less hassle in my life at the time whilst I looked for work.[/p][/quote]Why would you take pleasure in 'making them type into their system my job applications'? If people like you were not consuming these peoples time them perhaps they might be able to spend more time helping those in genuine need.[/p][/quote]I took pleasure due to the treatment I got from them, if people are nice to me I'm nice back, in all honesty when I pointed out the flaws in their system in a polite manner I got yelled at and they started an argument, now the fact is they can stop inputting after a record of 3 job applications if they were treating me nicely I'd ask if that was enough, When it was the staff who were unprofessional I kept my mouth shut and watched them type and type. And I was in genuine need. I would have starved without JSA but the treatment I received was unprofessional the majority of the time, that it does make me question whether it was worth being able to eat Silver
  • Score: 3

4:35am Sat 28 Jun 14

Magicman! says...

Andy Carver wrote:
DWP are a nightmare to deal with. I've had to sign on, on 3 times in my life. Not once have I got a job through their website or adverts. My ex partner is disabled and is on long term benefits and the absolute cluster f..... Of an organisation she is dealing is disgraceful. Not once have I had a smooth experience dealing with them. They are either massively under staffed or incompetent. More than likely both, unfortunately.
The idea of applying for at least 6 jobs in the two week between signing sounds like a great idea. In practice however it's far from that. The jobs on offer are asking for grades or skills many do not have or you are required to own your own vehicle etc. The few jobs on offer which don't require much skill, experience or transport are largely catalogue delivery and cleaning jobs which I'm more than sure are overwhelmed by applicants.
I don't have the answer the the huge unemployment / under employment problem but from what I saw in the job centre, the system holds many good, hard working people back.
The job centre may work for a few but I fails many many more people.
Got it in one.
[quote][p][bold]Andy Carver[/bold] wrote: DWP are a nightmare to deal with. I've had to sign on, on 3 times in my life. Not once have I got a job through their website or adverts. My ex partner is disabled and is on long term benefits and the absolute cluster f..... Of an organisation she is dealing is disgraceful. Not once have I had a smooth experience dealing with them. They are either massively under staffed or incompetent. More than likely both, unfortunately. The idea of applying for at least 6 jobs in the two week between signing sounds like a great idea. In practice however it's far from that. The jobs on offer are asking for grades or skills many do not have or you are required to own your own vehicle etc. The few jobs on offer which don't require much skill, experience or transport are largely catalogue delivery and cleaning jobs which I'm more than sure are overwhelmed by applicants. I don't have the answer the the huge unemployment / under employment problem but from what I saw in the job centre, the system holds many good, hard working people back. The job centre may work for a few but I fails many many more people.[/p][/quote]Got it in one. Magicman!
  • Score: 2

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree