Excellent service

Excellent service

Excellent service

First published in Letters by

I MOVED to Huby near Easingwold in 2008 and have used the Reliance bus service between York, Easingwold and Thirsk quite often.

I have always found their drivers very courteous, friendly and knowledgeable – only too happy to help, providing a punctual and reliable service.

If I am the only passenger disembarking and there is nobody waiting at the bus stop, they even drop me at my own house. What better service could I ask for? For me they have been excellent and I could not recommend them highly enough.

David Newby, Huby.

 

• PAUL Kirby of Wetherby wrote (The Press, May 21) about the allegedly poor service provided by Reliance Motor Services.

As a regular Reliance user, may I be permitted to provide another view? I have never witnessed an incident such as this on a Reliance service in at least the previous five years. The service provided has always been totally passenger-orientated.

I also note that Mr Kirby was a “paying” passenger. Wetherby is west of York whereas Reliance operate in a slim band north of York (Skelton, Crayke, Easingwold, Thirsk). I therefore cannot understand why a person from Wetherby would need to use these services – a car direct to where Reliance operates would be more convenient.

Neil Raw, Oriel Grove, York.

Comments (1)

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10:57am Sat 24 May 14

bolero says...

So now we have to explain why we need to use a particular bus service. Sorry, I didn't realise that the Reliance service is for the exclusive use of those living on its normal route.
So now we have to explain why we need to use a particular bus service. Sorry, I didn't realise that the Reliance service is for the exclusive use of those living on its normal route. bolero
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