ON Monday, February 3, I was due to travel from Harrogate to Bournemouth via York, London (King’s Cross) and then Waterloo.
At York, I suffered a major angina attack. The staff at ticket information and reservations were totally brilliant, providing me with a first-aider and then a paramedic, plus an ambulance.
I spent the next 24 hours in York Hospital.
Had it not been for the quick, efficient service of railway personnel, the results could have been far serious.
The public frequently complain as to British Rail services, but may I stress that I have the highest regard for the staff at York Station.
David Peacock, Fairfax Avenue, Harrogate.