Cost of calling

York Press: Cost of calling Cost of calling

I had the misfortune the other day of having to ring 118118 for the number to York Hospital.

Being out of the York area, I don’t have a York directory and had no internet access, which would obviously have been the first options.

I have just received my BT bill and was stunned to see that my 45-second call cost £3.58. It would have been cheaper to drive there.

Clever marketing on their behalf though since much as I could remember the men with moustaches and Maureen being nice, 118118 was the only number that had embedded itself in my mind, and still is, but for different reasons. Beware!

Angela Brader, Wetwang.

Comments (7)

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1:49pm Mon 6 Jan 14

roclank2000 says...

The one I use is 118365 (118 plus the number of days in a year). That call would have cost you 50p.
The one I use is 118365 (118 plus the number of days in a year). That call would have cost you 50p. roclank2000

2:59pm Mon 6 Jan 14

old_geezer says...

Ah, but at least we're not in the bad old days when you dialled 192 and a state monopoly GPO gave you the number for a few old pennies. Now you have a choice of directory services, and you're contributing to a vibrant economy (Maureen and moustaches n TV don't come cheap!).

Seriously, never let them connect you. Write the number down and dial it yourself.
Ah, but at least we're not in the bad old days when you dialled 192 and a state monopoly GPO gave you the number for a few old pennies. Now you have a choice of directory services, and you're contributing to a vibrant economy (Maureen and moustaches n TV don't come cheap!). Seriously, never let them connect you. Write the number down and dial it yourself. old_geezer

4:26pm Mon 6 Jan 14

Each to their own says...

I am the letter writer, and thanks for the help guys. This was not a connected service, this was number only old_geezer!! Yep in the bad old days when you had an operater, directory enquiries, faults, and you spoke to a person who wanted to help!
I am the letter writer, and thanks for the help guys. This was not a connected service, this was number only old_geezer!! Yep in the bad old days when you had an operater, directory enquiries, faults, and you spoke to a person who wanted to help! Each to their own

9:41am Tue 7 Jan 14

inthesticks says...

Each to their own wrote:
I am the letter writer, and thanks for the help guys. This was not a connected service, this was number only old_geezer!! Yep in the bad old days when you had an operater, directory enquiries, faults, and you spoke to a person who wanted to help!
So you have the internet? I don`t understand.
[quote][p][bold]Each to their own[/bold] wrote: I am the letter writer, and thanks for the help guys. This was not a connected service, this was number only old_geezer!! Yep in the bad old days when you had an operater, directory enquiries, faults, and you spoke to a person who wanted to help![/p][/quote]So you have the internet? I don`t understand. inthesticks

10:06am Tue 7 Jan 14

Each to their own says...

inthesticks, far from me needing to explain my circumstances as it is of no consequence to my point made, but I will since you have bothered to query, I don't have internet access at my house.
inthesticks, far from me needing to explain my circumstances as it is of no consequence to my point made, but I will since you have bothered to query, I don't have internet access at my house. Each to their own

11:56am Tue 7 Jan 14

Pinza-C55 says...

Each to their own wrote:
I am the letter writer, and thanks for the help guys. This was not a connected service, this was number only old_geezer!! Yep in the bad old days when you had an operater, directory enquiries, faults, and you spoke to a person who wanted to help!
Welcome to the world of privatised utilities. And just wonder for a moment what the Royal Mail will be like once the new owners get to grips with it.
Finally spare a thought for those who voted Tory and imposed this system on us - I am sure you didn't' but those who did must be feeling pretty sheepish now.
[quote][p][bold]Each to their own[/bold] wrote: I am the letter writer, and thanks for the help guys. This was not a connected service, this was number only old_geezer!! Yep in the bad old days when you had an operater, directory enquiries, faults, and you spoke to a person who wanted to help![/p][/quote]Welcome to the world of privatised utilities. And just wonder for a moment what the Royal Mail will be like once the new owners get to grips with it. Finally spare a thought for those who voted Tory and imposed this system on us - I am sure you didn't' but those who did must be feeling pretty sheepish now. Pinza-C55

3:00am Wed 8 Jan 14

Magicman! says...

Directory Enquiries was deregulated for a reason: so companies could profiteer off the back of those who don't have the internet and don't know how 118-type systems work.
Directory Enquiries was deregulated for a reason: so companies could profiteer off the back of those who don't have the internet and don't know how 118-type systems work. Magicman!

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