Upset caused by thefts from post

York Press: Upset caused by thefts from post Upset caused by thefts from post

I HAVE total sympathy for Richard Carr and the upset caused by money being stolen in the post (Letters, December 12).

My three children have birthdays all within two weeks at the beginning of the year. Older family members who don’t live close by have always posted money. They did so for 16 years, until last year.

The children’s cards came through the post as normal; however, six were taped up and once opened we discovered the money had been stolen.

I alerted family and asked that they never send money again.

The post office launched an investigation; two months later they told us that mechanical machinery was at fault.

Now, we all know that as clever as machinery is, it cannot open envelopes, take the money and tape them up again.

So please don’t ever post cash, gift cards or anything of value without using a secure service.

Mrs T Williams, Hull Road, York.
 

• WE HAD an experience similar to that of Richard Carr, except that there wasn’t cash in our envelope.

On July 19, a card was posted to my son and daughter-in-law in Queensland for their wedding anniversary on July 31.

On August 9, we received a phone call from a woman in Greece who had found several empty screwed-up envelopes in a parcel sent there from Amazon.

The same day, I emailed Royal Mail to report this theft. I had to complete a form twice, which was irrelevant to my complaint as it referred to compensation, which we didn’t want.

The woman in Greece said all the empty envelopes appeared to have contained cards.

I do not want compensation. All I want is assurance that thieves are identified and removed from the workforce.

It is my understanding that it is a criminal offence for anyone to interfere with Royal Mail.

Janet S Kitchen-Cooper, Ashley Park Road, York.

Comments (7)

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12:53pm Sat 14 Dec 13

Bad magic says...

A couple of years ago, I had to get a replacement kindle as my first one had been damaged. As it was just before Christmas, I wasn't surprised when it didn't turn up quickly. I was, however, massively surprised when, on Christmas day, I started getting emails telling me I had bought books on it. One quick call to Amazon customer services later, and whatever postman had stolen it for his (guessing by the book titles) teenage daughter soon found himself in possession of the world's largest 3gig memory stick.
A couple of years ago, I had to get a replacement kindle as my first one had been damaged. As it was just before Christmas, I wasn't surprised when it didn't turn up quickly. I was, however, massively surprised when, on Christmas day, I started getting emails telling me I had bought books on it. One quick call to Amazon customer services later, and whatever postman had stolen it for his (guessing by the book titles) teenage daughter soon found himself in possession of the world's largest 3gig memory stick. Bad magic

6:39pm Sat 14 Dec 13

courier46 says...

The huge majority of postmen and women are great but I don't send cash in cards for this very reason.I also recently have had quite a few items disappear and getting little satisfaction from there customer service.
I really cant see it getting better when privatised and prob will get worse.
The huge majority of postmen and women are great but I don't send cash in cards for this very reason.I also recently have had quite a few items disappear and getting little satisfaction from there customer service. I really cant see it getting better when privatised and prob will get worse. courier46

7:31pm Sat 14 Dec 13

Kelvar says...

How sad is this - or is it just a sign of the times! After reading things like this how can anyone, ever, trust a postman/postwoman again!

On another note - PLEASE Royal Mail - STOP your posties delivering JUNK mail through my letterbox! I am registered with the Mail Preference Service and I swear to God ALL my Junk mail (leaflets/To the Occupier etc) is delivered by the postie!!
How sad is this - or is it just a sign of the times! After reading things like this how can anyone, ever, trust a postman/postwoman again! On another note - PLEASE Royal Mail - STOP your posties delivering JUNK mail through my letterbox! I am registered with the Mail Preference Service and I swear to God ALL my Junk mail (leaflets/To the Occupier etc) is delivered by the postie!! Kelvar

1:55am Sun 15 Dec 13

Magicman! says...

So if you're not getting crap through your door, you're getting empty envelopes because some light-fingered bu99er is having a nosey through your stuff.

Christmas time is the worst for it because they hire on more staff. Not in York though, at least not during the 6 weeks that the jobcentre had posters up advertising xmas positions with royal mail whereas the royal mail website said 'no suitable positions for this postcode: YO1'... but since most of York's mail goes through Leeds, the main sorting office being not too far away from an area of depravation and back-to-back housing, my only guess is they hire temps who have forged documents.
So if you're not getting crap through your door, you're getting empty envelopes because some light-fingered bu99er is having a nosey through your stuff. Christmas time is the worst for it because they hire on more staff. Not in York though, at least not during the 6 weeks that the jobcentre had posters up advertising xmas positions with royal mail whereas the royal mail website said 'no suitable positions for this postcode: YO1'... but since most of York's mail goes through Leeds, the main sorting office being not too far away from an area of depravation and back-to-back housing, my only guess is they hire temps who have forged documents. Magicman!

4:08pm Sun 15 Dec 13

hendom says...

Although I would imagine that 99% of mail is delivered intact, let's not pretend that dishonesty by a few is a new phenomenon, and sending cash through the post has always been a risky business.
I have no objection at all to receiving junk mail through my letter box. It helps keep my postman in a job, and only takes a few seconds to put it in the recycling bin with the envelopes from the rest of my post.
Although I would imagine that 99% of mail is delivered intact, let's not pretend that dishonesty by a few is a new phenomenon, and sending cash through the post has always been a risky business. I have no objection at all to receiving junk mail through my letter box. It helps keep my postman in a job, and only takes a few seconds to put it in the recycling bin with the envelopes from the rest of my post. hendom

6:37pm Sun 15 Dec 13

Loollah says...

My partner and I experienced the same problem recently. We sent a birthday card to a young relative in Cornwall earlier this year, thankfully containing a cheque. Unfortunately the card never arrived and we didn't know this until a few months later when we sent a card and voucher to her brother, this time by special delivery. At that point we were informed that the first card never arrived and it cause a bit of upset. We duely sent another card and some cash this time to make up for it, via recorded delivery this time as we felt that the special delivery option was frankly too expensive. Lo and behold, the replacement card never arrived either much to our dismay and Royal Mail were less than helpful. Ironically when we sent a birthday card a month later to child number 3, by recorded delivery, that arrived safe but we'd learnt our lesson and had sent a cheque! Considering the fortune it costs to post things, you would hope for a better sense of security and level of customer service!
My partner and I experienced the same problem recently. We sent a birthday card to a young relative in Cornwall earlier this year, thankfully containing a cheque. Unfortunately the card never arrived and we didn't know this until a few months later when we sent a card and voucher to her brother, this time by special delivery. At that point we were informed that the first card never arrived and it cause a bit of upset. We duely sent another card and some cash this time to make up for it, via recorded delivery this time as we felt that the special delivery option was frankly too expensive. Lo and behold, the replacement card never arrived either much to our dismay and Royal Mail were less than helpful. Ironically when we sent a birthday card a month later to child number 3, by recorded delivery, that arrived safe but we'd learnt our lesson and had sent a cheque! Considering the fortune it costs to post things, you would hope for a better sense of security and level of customer service! Loollah

9:08am Mon 16 Dec 13

anistasia says...

Is it the postmen or someone in the sorting office.whoever or wherever these things are going missing needs sorting.but it's not lost if you get it but resealed once the contents have been removed.this is clearly theft.should these people be caught should get a stiffer sentence and named and shamed these are people in a position of trust.more test letters should be sent to see if there is a pattern of missing mail from certain rounds.
Is it the postmen or someone in the sorting office.whoever or wherever these things are going missing needs sorting.but it's not lost if you get it but resealed once the contents have been removed.this is clearly theft.should these people be caught should get a stiffer sentence and named and shamed these are people in a position of trust.more test letters should be sent to see if there is a pattern of missing mail from certain rounds. anistasia

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