DUE TO strong winds on Sunday, two ridge tiles were blown off.

So I contacted my insurer Legal & General to make my first claim ever on building insurance.

To my dismay and bemusement, I was refused because I was informed that the wind has to be 47mph to qualify for a claim and L&G checked with the Met Office to inform me that unfortunately the wind was only 44mph in York.

What a surprise, we’re down to wind speeds now in order to make a valid claim.

Will this lead to people claiming for flooding mean that the water has to reach a certain level in one’s property before the insurers will pay out?

Words fail me.

Mrs C Carnegie-Smith, York.