Puzzling behaviour

First published in Letters by

CHRISTMAS can be a stressful time, especially on the roads, and nothing is more stressful than a pre-Christmas Saturday in York’s city centre.

Being of bus pass age, I encounter a lot of bus drivers, and let me just say they do a fantastic job, squeezing their vehicles through our cramped and busy streets.

But I was puzzled and shocked to witness the actions of the driver of a No 9 Monks Cross bus at the stop outside Marks & Spencer in Pavement.

A previous No 9 had picked up most of a long queue, leaving a few people to wait for the next bus. This bus contained barely a handful of passengers.

After allowing several more people on his bus, the driver promptly closed his doors, totally ignoring the fact that several young women, including my friend, were rushing to get on.

My friend and another girl were stunned by the driver’s actions and were understandably furious.

My friend did knock on the bus’s door, after which the driver opened it and said, in quite an unsociable tone: “One, don’t bang on my door, and two, don’t shout at me!”

He then shut the door again, leaving, by now, about a dozen people and drove off with three-quarters of the bus empty.

Mr A Glasby, Bishopthorpe Road, York.

Comments (3)

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4:27am Fri 14 Dec 12

Magicman! says...

I keep saying it on these comments section, but there is simply a lack of driver discipline from First Group. How the h£ll can you justify telling off potential customers as being any sort of customer service?? First Group's reputation for buses is almost in the gutter, the very last thing their drivers should be doing is telling off passengers for trying to give their company custom!!
I keep saying it on these comments section, but there is simply a lack of driver discipline from First Group. How the h£ll can you justify telling off potential customers as being any sort of customer service?? First Group's reputation for buses is almost in the gutter, the very last thing their drivers should be doing is telling off passengers for trying to give their company custom!! Magicman!
  • Score: 0

12:03pm Fri 14 Dec 12

Dennis.Dart says...

he had closed his doors and was moving off, you stated you were rushing for the bus IE you were not at the stop once the doors has been closed, I wonder would you have knocked on a train drivers door had you been late for a train and it were pulling out of the station P&R buses are ever 6 - 8 mins on a saturday so just wait for the next one FOOL
he had closed his doors and was moving off, you stated you were rushing for the bus IE you were not at the stop once the doors has been closed, I wonder would you have knocked on a train drivers door had you been late for a train and it were pulling out of the station P&R buses are ever 6 - 8 mins on a saturday so just wait for the next one FOOL Dennis.Dart
  • Score: 0

4:53am Sat 22 Dec 12

daveyboy25 says...

Well said, it amazes me when people nearly get killed for a bus on a frequent service
Well said, it amazes me when people nearly get killed for a bus on a frequent service daveyboy25
  • Score: 0

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