A NORTH Yorkshire telecommunications specialist is developing a global client list after creating a solution to call compliance regulations.

Thirsk-based TeleWare, which employs a team of 85 at its Yorkshire and London offices, works with high profile brands spanning retail giants such as Marks and Spencer delivering call management infrastructure, to international aid agencies delivering emergency communications solutions in a box, through to international banking groups.

TeleWare’s mobile compliance solution enables financial organisations to address the Financial Conduct Authority’s (FCA) mobile call compliance regulation.

Since the financial crisis, financial regulation has come in on both sides of the Atlantic, introducing stricter rules on call recording and the storage of call records.

This increasingly global regulation coupled with the surge in employees bringing their own devices into the workplace is putting a huge strain on financial organisations. Failure to comply with these new rules can result in multi-million pound fines or even personal financial penalties. TeleWare’s SIM solution which records all voice and SMS dialogue from mobile devices eliminates this risk.

Against this backdrop, TeleWare, which is entering Technology Business of the Year, has provided a simple solution to a very serious problem that is facing the financial services industry. TeleWare’s SIM based technology provides a complete FCA-compliant solution.