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Stonegate shop works halted over late-night noise
OVERNIGHT repair works at a city centre shop have been halted after neighbouring residents were kept awake until 4am and a business lost £700 trade.
The ten-night schedule of repairs on the New Look building in Stonegate, has been temporarily cancelled after the first night's work caused major unexpected disruption.
Residents of Stonegate Court, an apartment development above the shops, had no notice of the work to repair a broken concrete slab, which was causing leaks.
On Monday night their apartments shook with vibrations from drilling and hammering, and it was only when angered residents ventured out in their dressing gowns that they were told the repairs were due to be carried out over the next ten nights, each night until 6am.
Resident Clive Robinson said: "It was really bad. It was drilling, and knocking and hammering, and it just went on and on. It's fair to say no one got any sleep that night. I'm retired but I dread to think what it must have been like for those that had to get up and go to work the next day."
Following residents' discussions with the contractors on site it was agreed that work that night would finish at 4am in light of the noise disturbance, rather than the planned 6am.
The next day, staff at family run York Holidays, which owns a holiday let at Stonegate Court, notified an existing booking of the potential for disturbance. That led to the cancellation of the booking and a loss of £700 for the business.
A spokesperson for York Holidays said: "Stonegate Court people will be losing a lot if this goes on: sleep and sanity in the case of owner-occupiers and other permanent residents, and much money in the case of holiday letters such as us.
"We have now lost a five-day booking, and don't know what disruption the work, whenever it happens, will cause to future bookings. It is not going to do much for our repeat bookings, or for our own customer service."
Complaints were made to City of York Council, but before a visit could be arranged the surveyors behind the work put the job on hold.
Stuart Holland, of Peacock Stevens & Co surveyors, said: "As soon as we were aware there was a noise issue we cancelled the whole job. We didn't realise there was going to be that level of noise reverberating around the building. We will now deal with the agents for the residents directly to reach a solution."
The property's landlord, which is not New Look, was not available to comment.
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